The Mix approach

Effective, meaningful unconscious bias training for employees, leaders and managers.


To effect long-lasting change, unconscious bias training has to be more than a box-ticking exercise. To work, it needs to take a brave deep-dive into the habits of an organisation and the individuals who make it tick. This can be challenging and, as a result, a lot of training programmes end up skimming the surface of unconscious bias – perhaps succeeding in briefly raising awareness but failing to generate long-lasting behavioural change.

Mix has been designing and delivering unconscious bias training to teams, leaders and employees for the best part of a decade. In this time, we’ve helped some of the world’s biggest brands to make the unconscious conscious, through our unique brand of storytelling, self-reflection and practical, outcome-driven approach.

What you’ll get

Unconscious Bias training is where many of our clients start their Inclusion journey. Our training ranges from foundation level through to advanced. We do everything from 20-minute animated courses to full day conferences on Unconscious Bias. We have developed Unconscious Bias training for the world’s largest brands, including Microsoft, Nissan and Diageo.

At Mix, we don’t shy away from challenging our clients. In fact, we often collate hard-hitting, anonymised, stories of inclusion and exclusion from your own employees and customers to incorporate into your unconscious bias training. Our ‘candid but kind’ approach will take you and your employees on a journey of self-reflection – uncovering your own unconscious bias and helping find ways to address it.

We won’t lecture you, because having unconscious bias doesn’t make us “bad”: it makes us human. Instead, through interactive workshops, story telling, perspective-taking exercises and frank conversation, we’ll support you to make changes that will have a lasting and profound impact for you and your organisation.

Watch a sample

Mix worked with us to understand our challenges and helped us shape the session so we managed to effectively change our conversation around diversity and inclusion.
David Bryson
Chief Operating Officer
The Women’s Arctic Challenge was a radical approach to promote and inspire gender diversity and put the career development of women at the forefront of our minds. The all-female LeasePlan UK team have not only been an inspiration within LeasePlan but have inspired the many thousands of people who have followed their journey via social media.
Nick Salkeld
CCO, LeasePlan Corporation N.V.
"I just wanted to say thank you for an excellent training session. It was really engaging and you naturally captured the attention of everyone in the room! Feedback has been really great and there is a lot of follow up action happening already with our leadership team."
Rebekah Holbrook
Head of Human Resources


increased likelihood of ethnically diverse companies financially outperforming competitors
McKinsey & Company, 2020


of institutional investors subject ESG to the same scrutiny as operational and financial considerations
2022 Edelman Trust Barometer


of global jobseekers have turned down or decided not to pursue a job opportunity because of a perceived lack of inclusion
McKinsey & Company, 2020

Frequently Asked Questions

Unconscious Bias training aims to increase awareness of the implicit biases that individuals may hold. These biases are automatic, unintentional, and can influence behaviours and decisions in the workplace. Mix’s training provides tools and strategies to recognise and mitigate these biases, promoting a more inclusive and equitable work environment.

We’ll tailor training to your organisations’ needs, but typically cover:

  • What is unconscious bias
  • Why and how we all have biases
  • How they can conflict with who we are and how we want to be
  • How we can catch ourselves being unconsciously biased
  • Actions we can take to outsmart bias
  • Group activities, self-reflection and facilitated discussion

Unconscious Bias training is beneficial for everyone in an organisation, from entry-level employees to top executives. It is especially crucial for individuals involved in hiring, promotion, and management processes, as well as those in customer-facing roles. Our training helps all employees understand and address biases that can affect interactions and decisions, and can be tailored for different groups.

We’ll tailor our training to the needs of your organisation and the individual, but usually cover the following:

  • What is unconscious bias?
  • Why and how we all have biases
  • How they can conflict with who we are and how we want to be
  • How we can catch ourselves being unconsciously biased
  • Actions we can take to outsmart bias
  • Group activities, self-reflection and facilitated discussion

Unconscious Bias training can be delivered in various formats, including in-person workshops, virtual sessions, and our online DEI library MixLEARN. Our training will always include interactive components such as group discussions, case studies, and self-assessment tools to engage participants and facilitate learning. We can create customised training programs to address specific needs and challenges within your organisation – just contact us to tell us what you need.

The effectiveness of training can be measured through various methods, including pre- and post-training surveys to assess changes in awareness and attitudes and gathering feedback from participants. We’ll also support you in tracking key metrics like diversity in hiring, promotion rates, and employee retention, all of which can provide insights into the long-term impact of the training on organisational culture and practices.

Uncover unconscious bias and move forward with confidence

All our training can be delivered as in-person workshops, virtual classrooms or e-learning. Contact us to find out more.

Thought leadership

Resources and news on everything DEI

View resources

Is The DEI Backlash A Genuine Concern?

Mix CEO and co-founder Hayley Barnard takes a deep-dive into the ‘DEI backlash’ and asks – why do leading politicians and cultural figures seem to be targeting DEI? And how do we respond?

Read article

Understanding the Models of Disability: The Importance of Reasonable Adjustments

The models of disability help us understand how society defines and talks about disability. There are four main models we will discuss: the medical model, the charity model, the social model, and the celebratory model. Find out more in our quick guide.

Read article

“I Don’t Care Who You Are, I Just Need You To Do Your Job”

DEI consultant and speaker Tom Crawford explains why not caring who your employees are is a problem for leaders. And how understanding employee motivations, self-awareness and role-modelling makes for a more inclusive workplace.

Read article

Sign up for the latest DEI news, best practice and guides from our team.

© 2024 Mix Diversity Limited. Registered Company No 09280349